SECTION 1 – WHAT DATA DO WE COLLECT FROM YOU?
In short: Your name, email, telephone number, address, date of birth, gender, password, language setting, Facebook friends count, Facebook access token, Instagram followers count, profile pic, media content, company name, IP address, name and email addresses of potential ticket buyers. Information provided by you: We gather and save information about you by filling in forms on the Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Site, use our services or engage with customer service. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, media content, details of past and prospective customers, social media information on both you and your customers, product prices, information about events or promotions that you may be involved with, customer rewards data. Information we collect about you: Whenever you visit our page, we automatically collect the following information: a. Technical information Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. b. Information about your visit The full Uniform Resource Locators (URL) clickstream to, through and from the Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page. c. Information we receive from other sources We may receive information about you if you use any of the other websites we operate or other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on the Site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
SECTION 2 – CONSENT
How do you get my consent?
When you sign up for Ticketrunner and accept our Terms and Conditions, provide us with personal information to complete a transaction, verify your credit card or continue to use our services we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at:
Longericherstrasse 12 Köln DE 50767
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES
When you click on links on our page, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Google analytics: Our page uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Ticketrunner to store information about your session (referrer, landing page, etc). _ticketrunner_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _ticketrunner_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the login has a password, this is used to determine if the current visitor has access. PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at Ticketrunner
[Re: Privacy Compliance Officer]
Longericherstrasse 12 Köln DE 50767